best gaming laptop computer 2010 image
Nonny
I currently have a Dell and because of my terrible experiences with their customer support, i will not be purchasing my next laptop from them. One of my top priorities in my search for a new laptop is the quality of customer service. I'd appreciate specific examples rather than general statements, if possible. Thanks.
Answer
Consumer Reports last rating (March, 2010) of computer put:
Reliability: from #1 on down: #1: Apple, #2: Acer, Toshiba, #3: Lenovo,Gateway, HP, #4: Sony, Compaq, #5 Dell
Support ranking (March 2010), from #1 on down:
Apple (score=86); Lenovo (63), Toshiba (60), Dell (56), HP/Compaq (53), Acer/Gateway (39)
A 2012 PC Magazine Reader's Choice Awards on laptops rated in order: Apple, Alienware, Sony, Asus and Lenovo tops,
http://www.pcmag.com/article2/0,2817,2400797,00.asp
I have also read many reviews that the Genius Bar at the Apple Stores is the most knowledgeable of tech support offered in a retail store setting. However, their Tech Support is not cheap, unless you buy a 3-years Service Agreement from Apple.
If Tech Support is your top concern, you may want to look into a Mac. Apple is the biggest personal computer and have the volume to get the best suppliers. Well. Maybe not the suppliers who are best to their own employees.
If you want to stay with Windows, I'd recommend Lenovo because their Thinkpads are still better made than most. Sony as a corporation has lost a lot of business in TV, music players and game consoles and hasn't really put out anything special in computers.
Consumer Reports last rating (March, 2010) of computer put:
Reliability: from #1 on down: #1: Apple, #2: Acer, Toshiba, #3: Lenovo,Gateway, HP, #4: Sony, Compaq, #5 Dell
Support ranking (March 2010), from #1 on down:
Apple (score=86); Lenovo (63), Toshiba (60), Dell (56), HP/Compaq (53), Acer/Gateway (39)
A 2012 PC Magazine Reader's Choice Awards on laptops rated in order: Apple, Alienware, Sony, Asus and Lenovo tops,
http://www.pcmag.com/article2/0,2817,2400797,00.asp
I have also read many reviews that the Genius Bar at the Apple Stores is the most knowledgeable of tech support offered in a retail store setting. However, their Tech Support is not cheap, unless you buy a 3-years Service Agreement from Apple.
If Tech Support is your top concern, you may want to look into a Mac. Apple is the biggest personal computer and have the volume to get the best suppliers. Well. Maybe not the suppliers who are best to their own employees.
If you want to stay with Windows, I'd recommend Lenovo because their Thinkpads are still better made than most. Sony as a corporation has lost a lot of business in TV, music players and game consoles and hasn't really put out anything special in computers.
How do I know what programs to uninstall when removing Bloatware?
kessie
New HP Laptop should arrive in the mail tomorrow, I just don't want to remove anything that might be vital.
Answer
I have just set up 2 HP laptops and there is quite a bit to get rid of if you want an installation without bloat-ware.
During installation you will be prompted if you want to install Norton. I didn't install Norton but there was a basic installation of Norton ready to be activated when the installation was complete. I uninstalled Norton from the Control Panel, Programs and Features but that didn't get rid of all of Norton. Microsoft Word 2010 trial was also ready to be installed. I uninstalled than because I already have Office 2007 that I like. There were over 50 games or shortcuts for games. I got rid of most of that. If you don't have Bluetooth devices, make sure that you don't install that.
There are several HP utilities. Keep them until you know what they are and what they do. One thing to try immediately after install is the HP Setup Manager where you can create Recovery Disks. It will take 7 DVD's. The HP Support Assistant should be run as soon as you can because it will check HP for the latest drivers and updates that HP has for your computer including BIOS updates which it will automatically install for you.
Just leave everything in the HP folder alone until you are satisfied that you don't need or want the items offered.
It has been over a week now since I started and I am still finding stuff that I don't want. Before uninstalling anything, find out what it is and how it will affect the computer if it is gone.
I have just set up 2 HP laptops and there is quite a bit to get rid of if you want an installation without bloat-ware.
During installation you will be prompted if you want to install Norton. I didn't install Norton but there was a basic installation of Norton ready to be activated when the installation was complete. I uninstalled Norton from the Control Panel, Programs and Features but that didn't get rid of all of Norton. Microsoft Word 2010 trial was also ready to be installed. I uninstalled than because I already have Office 2007 that I like. There were over 50 games or shortcuts for games. I got rid of most of that. If you don't have Bluetooth devices, make sure that you don't install that.
There are several HP utilities. Keep them until you know what they are and what they do. One thing to try immediately after install is the HP Setup Manager where you can create Recovery Disks. It will take 7 DVD's. The HP Support Assistant should be run as soon as you can because it will check HP for the latest drivers and updates that HP has for your computer including BIOS updates which it will automatically install for you.
Just leave everything in the HP folder alone until you are satisfied that you don't need or want the items offered.
It has been over a week now since I started and I am still finding stuff that I don't want. Before uninstalling anything, find out what it is and how it will affect the computer if it is gone.
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Title Post: Which laptop-selling company provides the best customer support?
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